Withdraw to your wallet
Withdrawals reverse the deposit flow: open the cashier, choose the same bKash, Nagad or Rocket account you deposited from, and enter the amount you want to transfer out. We ask you to verify your identity the first time you withdraw — upload a photo of your national ID and a selfie so we can confirm the account belongs to you. Once verification
clears, your withdrawal request moves to our payment team for final approval. Most requests process within a few hours during business days; you'll see the funds arrive in your wallet once we release them. Check the cashier for any minimum withdrawal threshold and confirm your wallet account number matches what you entered at signup.
- Open the withdrawal screen — Tap the wallet icon and choose withdraw; select bKash, Nagad or Rocket and enter the amount you want to transfer.
- Complete verification if it's your first withdrawal — Upload a clear photo of your national ID and a selfie; we review these within a few hours to confirm your account.
- Submit your request — Confirm the wallet account number and amount; your request goes to our payment team for approval.
- Receive funds in your wallet — Once approved, the amount transfers to your bKash, Nagad or Rocket account and you'll see the balance update.